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THE CONSUMER PROTECTION ACT, 2019

Consumer Protection Act - Sections Zero Liability

THE CONSUMER PROTECTION ACT, 2019 - List of Sections

An Act to provide for protection of the interests of consumers and for the said purpose, to establish authorities for timely and effective administration and settlement of consumers' disputes and for matters connected therewith or incidental thereto.
BE it enacted by Parliament in the Seventieth Year of the Republic of India as follows:—

List of Chapters

Chapter I - Preliminary

  1. This Act may be called the Consumer Protection Act, 2019.
  2. It extends to the whole of India except the State of Jammu and Kashmir*.
  3. It shall come into force on such date1 as the Central Government may, by notification, appoint and different dates may be appointed for different States and for different provisions of this Act and any reference in any such provision to the commencement of this Act shall be construed as a reference to the coming into force of that provision.
  4. Save as otherwise expressly provided by the Central Government, by notification, this Act shall apply to all goods and services.

In this Act, unless the context otherwise requires,—

  1. "advertisement" means any audio or visual publicity, representation, endorsement or pronouncement made by means of light, sound, smoke, gas, print, electronic media, internet or website and includes any notice, circular, label, wrapper, invoice or such other documents;

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